Terms of service

Welcome to Floormat.in. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

  • By using this website, you confirm that you are at least 18 years of age or accessing the site under parental supervision.

  • We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products & Pricing

  • All products listed on Floormat.in are subject to availability.

  • Prices are subject to change without prior notice.

  • We strive to display product details accurately; however, minor variations in color, size, or design may occur.

3. Order Acceptance & Cancellation

  • Orders may be cancelled by us due to stock unavailability, pricing errors, or suspected fraudulent activity.

  • Customers may request cancellation before the order is shipped.

  • Once shipped, orders cannot be cancelled.

4. Payments

  • We accept payments via UPI, prepaid methods, and Cash on Delivery (COD).

  • For prepaid orders, refunds (if applicable) will be processed to the original payment method.

  • COD refunds are not available; eligible cases will receive replacement only.

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to location, logistics, or unforeseen circumstances.

  • We are not responsible for delays caused by courier partners or natural events.

6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • Replacement requests must be raised within 6 days of delivery.

  • Products must be unused, unwashed, and in original packaging.

7. User Responsibilities

  • Customers are responsible for providing accurate shipping and contact details.

  • Floormat.in is not liable for delivery failures due to incorrect information.

8. Intellectual Property

  • All content on this website including images, logos, text, and designs are the property of Floormat.in and may not be copied or used without permission.

9. Limitation of Liability

  • Floormat.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Governing Law

  • These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of Indian courts.

11. Contact Information

For any questions regarding these Terms, please contact us via WhatsApp or email listed on our website.